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Belmont Exchange is looking for a Customer Support Specialist !
Our team consists of dedicated and entrepreneurial thinking millennials, that truly believe in the success of the project and idea behind. Our main business approach is to think big or go home. Therefore we are looking for someone with the right attitude to support and provide a creative approach, in line with our current team.
We are based in Tallinn and are looking for a Customer Support Specialist for a full-time position.
The working hours are 9:30 am - 6:30 pm, Monday - Friday.
Provide a high level of customer support and guidance during the onboarding process via live chat, email and phone;
Resolve inquiries related to KYC verification, account access and security, crypto exchange;
Escalate issue resolving by communicating with appropriate departments when needed;
Support team colleagues in daily tasks;
Strive to make your work as efficient as possible by improving or...