Do you have an interest in sports, the outdoors and knowledge from an E-com environment? Are you a person who likes to help others? Are you fluent in Swedish and manage in English as well
- then we have the job for you!
Our company values, in alignment with our client values, require you to be honest, humble and listen to the customer and the customer’s needs.
In order for you to be comfortable and successful it is important that you are driven and outgoing, have experience in using several programs ( multi tasking ) at the same time while having a customer on the phone...
The main requirement is that you have a strong focus on customer needs and an understanding of how customers can behave and ability to customize your response according to customer needs with pride and dedication - upsale will as well be part of the service you offer the customers.
What we would like in return:
Come and join us as part of the Estonian Webhelp Team!
Worktime: 9AM-7PM; Monday to Friday (in shifts).
If you think this sounds interesting, please apply with your English CV and a short cover letter.
Only candidates fulfilling above requirements will be contacted.
customer service, sports, customer support, swedish language
Webhelp is a global business process outsourcer (BPO), specialising in customer experience and payment management in addition to sales and marketing services across voice, social and digital channels. From more than 140 sites in 35 countries with 50,000 colleagues, our focus is on engineering performance improvements and delivering a real and lasting transformation in our clients’ operating models to generate financial advantage. We partner with some of the world’s most progressive brands including Sky, Shop Direct, Bouygues, Direct Energie, KPN, Vodafone, La Redoute, Michael Kors and Valentino.
Headquartered in Paris, France, we have grown our revenues by more than 250% in the last 4 years by investing in our people, their work environment and in developing our analytical and operating capabilities to deliver a transformational outsourcing proposition that addresses the challenges of an omni-channel world. Webhelp is owned by its management and KKR, a leading global investment firm, as of March 2016. More information can be found at www.webhelp.com
Non-discrimination Webhelp sees diversity as a resource and encourages all regardless of gender, age, religion, ethnic origin to seek employment with us.