20 tööpakkumist leitud

  Bolt is one of the  fastest growing startups in the world  with over  30M happy customers  in  30+ countries , from Europe to Mexico to Africa. We’re building the future of transport – one platform that connects you with cars, motorcycles, scooter sharing, and anything else you need to move around in your city. Fast, convenient and affordable for everyone, as transport should be. We are looking for a  talented Customer Support Specialist , who will make it easy and effortless for all Bolt's users to take rides regardless of their country of location.  Let’s build the future of transportation together! What you'll be doing: Represent Bolt  in any Estonian and Russian spoken markets Support all Bolt's users  and help them get the most out of our apps Create loyal fans  by showing them we really care Contribute and share ideas  to decrease the workload and improve the quality & speed of Bolt's customer support Be a key player in building a support team  in a challenging growth environment   Requirements: Understand what does  outstanding customer support  look like and be ready to go the extra mile Be always ready to  put customers first , be  passionate about helping others Be curious  as to why customer support is contacted in the first place and be ready to tell the story to other teams within Bolt Be a hustler , not stopping after 20 obstacles a day Have excellent spoken and written  Russian and Estonian skills , any other language is a plus Be passionate about  new technologies and ridesharing Benefits: Motivating compensation  – motivational base pay and company stock options No corporate BS –  we’re moving too fast for that Amazing personal growth experience  at one of the fastest-growing startups in Europe Working with a motivated and talented international team , plus regular team events Working in one of the coolest offices in Tallinn  – ping-pong table, free snacks/drinks Monthly Bolt credit  for rides Impactful work  – you’ll have a rare opportunity to build a product literally used by millions of people across the world Our team is made up of thinkers, innovators and go-getters shaping the way millions of people move around the globe. We value passionate and down-to-earth people who are driven to get things done and find creative solutions to problems. We recognize that our strength and success are directly linked to the talent and skills of our team members and a lean approach to our work. Our headquarters are situated in Tallinn, Estonia and we have offices in 30+ countries around the world. Did we spark your interest? Get in touch and let’s talk!